Transforming Retail with SERO-AI

SERO-AI, the flagship product of Infra Mobile Digital Sdn Bhd, is poised to revolutionize retail experiences by significantly enhancing operational efficiency and customer service. This MoU signifies a commitment to leveraging AI-driven insights to improve retail experiences, operational effectiveness, and supply chain efficiency. Through this collaboration, BMS Organics is expected to reap substantial benefits, optimizing various facets of their operations.

SERO-AI is designed to be a comprehensive solution for retailers, offering advanced analytics and personalized AI assistance. By analyzing consumer behavior, it provides actionable insights that help retailers optimize inventory management, predict demand trends, and tailor marketing strategies. This level of precision allows businesses to operate more efficiently and meet customer needs more effectively.

ASEAN Business Forum 2024

The ASEAN Business Forum 2024 brought together over 250 delegates from 10 ASEAN countries and China to discuss crucial topics such as digital transformation, trade and investment opportunities, supply chain resilience, human capital development, green growth, climate action, regulatory and business environments, tourism, hospitality, and healthcare biotechnology. The forum was co-organized by the ASEAN Retail-Chains & Franchise Federation (ARFF), the Malaysia Digital Chamber of Commerce (MDCC), and the Chartered Institute of Digital Economy (CIDE).

The event was further honoured by the presence of the 9th Prime Minister of Malaysia, YB Dato’ Sri Ismail Sabri Yaacob. His attendance at the MoU exchange underscores the significance of this partnership in advancing Malaysia’s technological landscape.

Our esteemed founder, Ms. Christina Leong, was graciously invited to participate in the ASEAN Business Forum 2024 discussion panel as a speaker alongside Datuk Ts Fadzli Abdul Wahit, the Head of Digital Transformation for MDEC, and Mr. Roger Wong from the Singapore Digital Chamber of Commerce. The discussion focused on the growth of digital transformation in ASEAN.

During the session, we delved into the potential transformative impact of digital technologies on businesses in ASEAN, emphasizing how they can improve competitiveness, efficiency, and innovation by leveraging future technology enablers such as Artificial Intelligence (AI), Blockchain, and other emerging technologies.

Ms. Christina Leong eloquently shared insights on how AI can revolutionize operations across various industries, enhancing work efficiency. AI has the capacity to automate low-skill, routine tasks, thereby creating new job opportunities in AI development, data analysis, machine learning, and cybersecurity.

Datuk Ts Fadzli Abdul Wahit provided valuable perspectives on the progress made by MDEC, highlighting initiatives aimed at promoting local digital adoption, nurturing digital talent, attracting high-value digital investments, and supporting the growth of tech companies.

Digital Health and Technological Advancements

In his keynote speech, YB Dato’ Sri Ismail Sabri Yaacob highlighted the importance of digital health in addressing the rising demand for quality healthcare services in ASEAN. He emphasized that digital transformation could make healthcare more accessible and cost-effective, particularly in marginalized areas. The former Prime Minister also noted that the Covid-19 pandemic has accelerated investment in tech-enabled healthcare services like telehealth and predictive analytics in Southeast Asia.

A Vision for the Future with AI

Ms. Christina Leong, the Executive Director of Infra Mobile Digital Sdn Bhd, expressed her enthusiasm for the partnership. “We are thrilled to collaborate with BMS Organics to bring the power of SERO-AI to the retail industry,” she said. “This partnership marks a significant milestone in our journey to harness AI technology to drive innovation and efficiency in retail. We believe that SERO-AI will empower BMS Organics to achieve new heights in operational excellence and customer satisfaction.”

Future Prospects

The collaboration between Infra Mobile Digital Sdn Bhd and BMS Organics marks a significant step towards revolutionizing the retail industry through AI-driven innovation. By leveraging the capabilities of SERO-AI, BMS Organics is set to enhance its operational efficiency, optimize supply chain management, and provide unparalleled customer experiences. This partnership not only highlights the transformative potential of AI in retail but also underscores Malaysia’s commitment to embracing technological advancements to drive economic growth and improve quality of life.

As the retail landscape continues to evolve, Infra Mobile Digital Sdn Bhd remains dedicated to pushing the boundaries of innovation, empowering businesses to thrive in an increasingly competitive market. The future of retail is here, and with partners like BMS Organics, Infra Mobile Digital Sdn Bhd is leading the way towards a smarter, more efficient, and customer-centric retail industry.